Working at Prince Edward Duke of Kent Court
Stisted Hall, Braintree, CM77 8AG
Operated by The Royal Masonic Benevolent Institution Care Company
50 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Outstanding activities programme and strong staff morale with supportive management, although no registered manager yet and some agency staff use."
Safety & Risk
6/10
✓
Safeguarding good, medicines safe overall, risks generally managed but shortfalls on stairs/radiators fixed immediately, past errors audited with learning shared: 'Risks... generally assessed and managed well... manager took immediate action... audits identified errors... learning shared'
Staff Culture
8/10
✓
Massive improvement in staff morale, strong team spirit, feel valued and supported: 'massive improvement in the service and staff morale... we work well and have got a good team and approachable team leaders'
Staffing Levels
6/10
✓
Enough competent staff on duty with prompt responses, dependency tool used, agency for absences but reducing via recruitment: 'Agency staff were used to cover staff absence and vacancies, however... reducing the use'
Training & Dev
7/10
✓
In-house trainer, wide variety of training including eLearning, dementia leadership programme, funded NVQs and induction: 'good access to training... dementia leadership development programme... NVQ'
Management
7/10
✓
New manager in post six weeks made significant changes, open-door policy, staff say approachable and supportive: 'The manager is approachable, open and honest... they listen to staff'
Programmes
9/10
✓
Dedicated activities coordinator excels with VR equipment, wish list trips like horse-riding, ice skating, swimming, themed events, community outings: 'An area the service excelled at... ice skating, walking groups, swimming and horse-riding... virtual reality equipment'
Points to consider
No permanent manager registered with the regulator yet, even though the new one is bringing positive changes.
At this inspection there was no registered manager in post. The previous registered manager left... A new manager commenced... in the process of making an application
Some shifts covered by agency staff, although they are working to reduce it.
Agency staff were used to cover staff absence and vacancies, however the manager told us they were reducing the use of agency due to a recent successful recruitment drive
Some refresher training like manual handling and fire safety not up to date for staff.
Some training, such as manual handling and fire safety refreshers were out of date, however staff were knowledgeable about these subjects
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews