Last updated: 9 February 2026
"Staff feel respected and supported by their manager with effective safety systems, but agency staffing and infrequent supervisions hold it back."
The home had effective systems in place to protect people from abuse and staff had a good understanding... People had detailed and up-to-date risk assessments... Medicine audits were completed on a regular basis. Where there were medicine errors, these were investigated.
Staff felt respected and supported by their manager which supported a positive and improvement-driven culture. One staff member told us, "The changes the manager has made is amazing."
Staff told us staffing levels were adequate and absences covered with regular permanent or the same agency staff. The home were in the process of recruiting more staff.
Per 2019 comprehensive inspection: Staff usually received training, supervision and appraisals. Some staff had not had supervision as frequently as the provider required, but a plan was in place to address this.
Staff felt respected and supported by their manager which supported a positive and improvement-driven culture. One staff member told us, "The changes the manager has made is amazing. She has worked really hard to bring out the best in people and staff".
We observed one person enjoying a makeup and hair session with staff. Another person liked to use the homes exercise equipment which included a running machine. Another person told us they liked to go out for meals and take part in social events.
Enough staff most days, but they use agency workers to cover absences and are still recruiting more people.
Staff told us staffing levels were adequate and absences covered with regular permanent or the same agency staff. The home were in the process of recruiting more staff.
Just standard training and some staff have not had their regular one-on-one meetings with managers as often as they should.
Per 2019 comprehensive inspection: Staff usually received training, supervision and appraisals. Some staff had not had supervision as frequently as the provider required, but a plan was in place to address this.
Activities include crafts, outings, exercise and social events, but no dedicated coordinator or special programmes to make the job more varied.
We observed one person enjoying a makeup and hair session with staff... exercise equipment... go out for meals and take part in social events... Per 2019: plan was in place to develop activities further... staff said 'There could be more daytime activities'.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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