Working at Primrose Lodge Weymouth

Staff demonstrated a good understanding of the signs and symptoms that could indicate people were experiencing abuse or harm. Staff knew how to report concerns both internally and externally.

Overwhelming majority of staff told us they felt supported and appreciated by the management team... Primrose Lodge is an amazing community which I’m proud to be part of.”

The registered manager told us they had no vacancies and staff retention was very good, so they had not needed to use agency staff to cover absences for many years.

Staff received training in how to support people with learning disabilities and people living with complex health conditions like diabetes, pressure ulcers or swallowing difficulties. For example, staff received training on using Makaton language.

The service had an established registered manager who was proactive, they told us they were fully committed to ensuring people received person-centred and people’s dignity, privacy and human rights were promoted.