Working at Primrose Lodge Southbourne
42 St Catherine's Road, Bournemouth, BH6 4AD
Operated by Primula Care Limited
30 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Great staff morale and teamwork with visible friendly management, but activities lack a dedicated coordinator and staff stability is unclear."
Safety & Risk
7/10
✓
Staff had undertaken safeguarding training and understood their role in recognising and reporting concerns of abuse or poor practice. Medicines were managed safely by trained staff.
Staff Culture
8/10
✓
Staff felt supported, appreciated and spoke positively about teamwork. A staff member told us, 'Staff morale is great and we work well as a team. I look forward to coming to work.'
Staffing Levels
6/10
✓
Staffing levels met people's needs and staff were responsive and flexible in covering absence or a change in a person's care needs.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: There was a system that ensured that training was kept current and all staff were afforded the chance to undertake nationally recognised qualifications in care.
Management
7/10
✓
We observed an open, friendly atmosphere where the management team were visible, knew people well and worked alongside the staff team.
Programmes
5/10
!
Per 2018 comprehensive inspection: People had access to a range of activities, both within the home and the local community, that they enjoyed.
Points to consider
Activities include trips and events to add variety, but no dedicated coordinator or specialist programmes to enrich the working day.
Per 2018 comprehensive inspection: People had access to a range of activities, both within the home and the local community, that they enjoyed.
Staff numbers meet needs and cover for each other when off, but no info on stable long-term team or minimal agency use.
Some staff were able to carry out more than one role which enabled the service to be responsive and flexible when the needs of residents changed or there were staff absences.
Training includes basics and care qualifications like NVQ with supervisions, but no specialist courses or funded career development.
Per 2018 comprehensive inspection: There was a system that ensured that training was kept current and all staff were afforded the chance to undertake nationally recognised qualifications in care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews