Working at Primrose House Nursing Home
765-767 Kenton Lane, Harrow, HA3 6AH
Operated by Primrose House Care Home Limited
27 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Approachable managers support good team morale and strong safety, although no full-time activities organiser and only basic training."
Safety & Risk
7/10
✓
Risks assessed with detailed guidance for staff; medicines managed safely with daily checks and monthly audits; staff aware of safeguarding procedures.
Staff Culture
6/10
✓
Morale and communication within the team was good; staff felt well supported by approachable managers.
Staffing Levels
6/10
✓
The service had adequate staffing levels to meet the needs of people; staff went about duties in a calm and organised manner.
Training & Dev
6/10
✓
Staff records indicated staff had completed a range of training relevant to their role; comprehensive induction and regular supervision in place.
Management
6/10
✓
Staff told us the registered manager was approachable and listened to them; monthly staff meetings held for views.
Programmes
6/10
✓
Systematic approach to activities including reminiscence, arts and crafts, games, school visits, pet therapy and cultural events, but no full-time activities organiser yet.
Points to consider
No full-time activities person yet, so care staff have to help with basic events like arts, crafts and school visits on top of their duties.
the home did not currently have a full time activities organiser an appointment had been made.
Only standard training like medicines, infection control and moving people, no specialist courses or funded qualifications for career growth.
Training included administration of medicines, food hygiene, infection control, moving and handling and safeguarding.
Staffing is enough to get the job done calmly, but nothing said about low staff turnover or hardly any agency workers to keep workloads light.
The service had adequate staffing levels to meet the needs of people. We observed that staff went about their duties in a calm and organised manner.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews