Working at Primrose Hill Care Home
Thames Road, Huntingdon, PE29 1QW
Operated by Abbey Healthcare (Huntingdon) Ltd
60 bedsNursing homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Improved staffing lets staff spend more time with residents and training equips them well, but unreliable manager checks and missed wound care are concerns."
Safety & Risk
4/10
!
People did not always receive the care and support they required in a timely manner. For example, the records showed that two people out of the four we checked had not received their wound care on the planned day.
Staff Culture
6/10
✓
Staff told us that they thought the training and support they received equipped them for their roles.
Staffing Levels
6/10
✓
Staffing levels had recently increased... Staff told us that the increased staffing levels meant that they could spend more time with people.
Training & Dev
6/10
✓
Staff told us that they thought the training and support they received equipped them for their roles.
Management
4/10
!
The quality assurance system had not always been effective at identifying areas for improvement and ensuring action was taken in a timely manner.
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities took place... However, people spoken with had mixed opinions around the individual activities that took place and felt that this could still be improved upon.
Points to consider
Managers checks on care records, wounds, and food charts are not done reliably every day, especially when the manager is off.
systems had been put in place... these were not followed on the days the registered manager was not working. This had placed people's welfare at risk.
Some wound care gets missed on the planned day and records for repositioning or food intake are not always updated.
the records showed that two people out of the four we checked had not received their wound care on the planned day. Food and fluid intake records and records for repositioning... had not always been updated
Activities are basic like singing and chats with a coordinator but residents have mixed views and want improvements.
Per 2019 comprehensive inspection: people spoken with had mixed opinions around the individual activities that took place and felt that this could still be improved upon.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews