Working at Primrose Croft Care Home
Primrose Croft, Cambridge, CB4 3EH
Operated by Primrose Healthcare Limited
38 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff receive strong training and feel well supported in a positive culture, but staffing lacks stability and activities miss a permanent coordinator."
Safety & Risk
7/10
✓
2021: Assured provider using PPE effectively, preventing infections, managing outbreaks. Per 2019: Staff assessed risks, managed medicines safely, reported incidents with learning.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: All staff told us they would be happy with a family member receiving care at this service. Staff felt well supported, valued, and encouraged to contribute.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff to meet people's assessed needs. People, relatives and external care professionals told us they felt there enough staff.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: The provider supported staff to obtain nationally recognised qualifications in health and social care. Staff received regular supervision.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager led by example to create a positive, caring and inclusive culture. Staff told us they felt well supported, valued, and encouraged to contribute.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Various structured activities were advertised... especially the singing... lots of entertainment, and quizzes. Regional activities co-ordinator visiting weekly.
Points to consider
Staff numbers are enough to meet needs safely, but no details on stable teams or minimal agency use.
Per 2019 comprehensive inspection: There were enough staff to meet people's assessed needs. People, relatives and external care professionals told us they felt there enough staff.
Activities include quizzes, singing and outings with a visiting coordinator, but no permanent coordinator or specialist programmes.
Per 2019 comprehensive inspection: They had advertised for an in-house activities co-ordinator. In the interim a regional activities co-ordinator was visiting the service weekly to provide activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews