Working at Primrose Court Nursing Home
South Road, Stockton-on-tees, TS20 2TB
Operated by Stockton Care Limited
54 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported in a positive culture with visible leaders and enough experienced staff, but medicines management issues and training gaps need improvement."
Safety & Risk
5/10
!
Systems to support medicines management had improved. Continued improvements were needed in some areas. Where people were administered short term medicines such as antibiotics improvements were needed to ensure that people were administered these medicines in line with the prescriber's instructions.
Staff Culture
8/10
✓
A positive culture was in place. The staff team worked well together to deliver high quality care to people. Staff said they were supported in their roles and found the management team were approachable and open to suggestions.
Staffing Levels
7/10
✓
There were enough experienced staff on duty at all times to support people. Staff had the time they needed to support people and to engage in meaningful discussions and activities.
Training & Dev
6/10
✓
An action plan was in place to address remaining gaps in training.
Management
7/10
✓
Leaders were visible and staff were proud to work at the service delivering care which improved people's lives.
Programmes
6/10
✓
Three activities co-ordinators were employed providing activities over 7 days. People went into the community with relatives, friends and staff to carry out activities such as swimming, to eat and shopping.
Points to consider
Ongoing medication issues like missed antibiotic doses and wrong cream use mean safety processes have minor gaps.
Where people were administered short term medicines such as antibiotics improvements were needed... Some people did not receive their topical creams as prescribed
Some staff training gaps remain, with an action plan to fix them.
An action plan was in place to address remaining gaps in training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews