Last updated: 10 February 2026
"Approachable management and strong team culture, but no evidence of stable staff retention or specialist training."
Staff knew about the safeguarding and whistle blowing procedures. Medicines were managed safely. Incidents and accidents were investigated and action taken.
One staff member said, 'We are a team and that is evident through daily chats, handovers and meetings.' Staff felt confident to raise concerns.
There were sufficient staff deployed to meet people's needs. Relatives told us staff were quick to respond when people needed help.
Staff accessed the training and support they needed to fulfil their role. Records confirmed training and supervision were up to date.
Relatives and staff gave very good feedback about the management and said they were approachable.
Staff numbers are enough to meet needs and respond quickly, but no details on low staff turnover or minimal agency use.
There were sufficient staff deployed to meet people's needs.
Staff get the training and supervisions needed for their role, but no specialist courses or funded qualifications mentioned.
Records confirmed training and supervision were up to date.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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