Working at Primley House
Totnes Road, Paignton, TQ3 3SB
Operated by Primley Housing Association Limited
39 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Strong leadership and positive culture with excellent training and activities, but staff retention issues and medicines stock discrepancies."
Safety & Risk
7/10
✓
Medicines were managed safely... However, we found some boxed medicine stocks did not tally... manager conducted an audit.
Staff Culture
8/10
✓
The service had a clear, positive and open culture... Staff: 'This is the best home ever' and 'I love it.'
Staffing Levels
6/10
✓
There were enough staff to ensure people had access to the care that met their needs and protected them from risks.
Training & Dev
8/10
✓
Staff had the opportunity to discuss their training... 'I've done so much training... They're brilliant for training.'
Management
8/10
✓
There was strong leadership at the service. People and staff spoke highly of the management team and there was a positive culture.
Programmes
8/10
✓
The home had built working partnerships with the local nursery, primary school... regular fund-raising events, parties and fetes.
Points to consider
Staffing is adequate to meet needs but no info on low staff turnover or minimal agency use.
There were enough staff to ensure people had access to the care that met their needs and protected them from risks.
Medication stock counts did not match records found during inspection, though an audit confirmed people got their meds.
some boxed medicine stocks did not tally with the stocks recorded on people's medicine administration records (MAR).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews