Working at Prime Life Limited - 50 Stoneygate Road

Staff felt supported by the management team, one staff member said, '[Named] is amazing, hand on heart, they listen to everybody.' Another staff member said, '[Named] is good as a manager, helps a lot when needed.'

Staffing levels were adequate to provide individual support and good overall levels of care. Staff rotas demonstrated staffing levels were suitable to meet people's physical and emotional needs.

Staff told us they felt induction training was good and enabled them to commence their roles effectively. A staff member said, 'I've had loads of training and refreshed yearly. Training is good.' Some staff had yet to complete these courses, however these were planned.

People had the option of regular planned activities which in part had helped develop their self-help skills and provided them with meaningful pastimes. Staff encourage me to be independent.