Working at Prime Life Limited - 32 South Street
32 South Street, Sheringham, NR26 8LL
Operated by Prime Life Limited
21 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported with good morale and strong safeguarding, but weak oversight from the company and reliance on bank staff are concerns."
Safety & Risk
7/10
✓
Staff understood how to safeguard people from abuse and reported any concerns to the relevant authorities. Accidents and incidents were reviewed regularly to look for themes and trends.
Staff Culture
7/10
✓
Staff reported to us morale within the team was good and felt supported in their roles.
Staffing Levels
6/10
✓
Our observations showed there were enough staff deployed to meet people's needs. Throughout our inspection we saw staff were present throughout the service.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The service held a training matrix listing completion of courses and dates for when refresher courses were due. Staff gave positive feedback about the training available.
Management
6/10
✓
People felt the registered manager was approachable, and staff felt supported in their work.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was an activity programme in place, providing group and one to one sessions on site and encouraging people to access the community.
Points to consider
The company running the home has not audited the service for over a year, so oversight from above the manager is weak.
The provider lacked robust oversight of the service. They had not undertaken an audit of the service for over a year.
Enough staff to get by, but bank staff cover shortfalls when needed.
Per 2019 comprehensive inspection: The service had their own bank staff who covered staffing shortfalls as needed.
Only standard training like mandatory courses and refreshers, no specialist training or funded qualifications.
Per 2019 comprehensive inspection: The service held a training matrix listing completion of courses and dates for when refresher courses were due.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews