Working at Priestnall Court
14-16 Priestnall Road, Stockport, SK4 3HR
Operated by Halliwell Homes M/C Limited
24 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff feel valued in a friendly culture with regular training and activities, but leadership needs to strengthen health and safety governance and staffing depends on no sickness."
Safety & Risk
7/10
✓
Procedures were in place to minimise the risk of harm to people using the service. People received their medicines safely and as prescribed by their doctor. Staff were recruited following a safe and robust process.
Staff Culture
6/10
✓
There was a friendly, open culture within the service and they felt very much part of a team. They told us they felt valued, well supported and knew who to go to with any concerns.
Staffing Levels
5/10
!
People were supported by sufficient numbers of staff... We found there was a systematic approach to determine the number of staff and range of skills required to meet the needs of the people who used the service.
Training & Dev
6/10
✓
Staff were receiving regular supervision sessions and appraisal... Staff received regular training and support to ensure they had the necessary skills and updates to fulfil their roles and meet people's needs.
Management
4/10
!
The service requires improvement in well led... due to the need for the provider to show continued sustainability in the management of the service with the governance of Health and safety.
Programmes
6/10
✓
The home employed the services of an activity coordinator 10 hours a week and they also booked regular visiting entertainers. We saw that people were assisted to engage in a variety of meaningful activities.
Points to consider
Leaders have improved but still need to build skills to manage health and safety checks reliably long-term.
the need for the provider to show continued sustainability in the management of the service with the governance of Health and safety
Staff numbers are sufficient but staff say it only works smoothly if no one calls in sick.
Care staff spoken with told us if nobody phoned in sick they felt people's needs could be safely met by the number of staff on duty
No evidence of great staff retention or low use of agency workers to keep workloads easy.
they were still reviewing this tool to ensure it always met people's needs
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews