Working at Priestley
Market Street, Batley, WF17 9EN
Operated by Highgate Care Services (Yorkshire) LTD
40 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff praised the approachable manager and strong teamwork with stable bank staffing, although limited career development and non-specialist activities hold it back."
Safety & Risk
7/10
✓
Systems used to ensure the safe management of medicines were organised and people were receiving their medicines as prescribed.
Staff Culture
7/10
✓
People and staff gave positive feedback about the leadership in the home.
Staffing Levels
7/10
✓
The registered provider had 'bank' staff which meant they did not need to use agency workers.
Training & Dev
6/10
✓
Training records we looked at showed high levels of completion.
Management
8/10
✓
Staff all said the registered manager was approachable and they felt they worked well together as a team.
Programmes
6/10
✓
People had grown their own tomatoes, chillies, peppers and potatoes. Staff and one relative told us how the home took part in 'Birstall in Bloom' and noted the home had won certificates.
Points to consider
Staff get regular training and supervisions, but no funded qualifications or specialist career development mentioned.
Staff were given opportunities to review their individual work and development needs through regular supervision and appraisal.
Varied activities with a coordinator like gardening and community events, but no specialist therapeutic programmes or staff training in them.
The activities coordinator provided one-to-one activities as some people were unable or preferred not to socialise.
Recruitment is safe overall, but one file missed noting why a reference had changed.
Safe recruitment processes were followed, although one recruitment file did not state why an applicant's reference had changed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews