Working at Prideaux Lodge
148 Barnhorn Road, Bexhill On Sea, TN39 4QL
Operated by Prideaux Lodge Care Ltd
20 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by the manager in a safe environment with a good team, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
Systems were in place to help ensure people remained safe. People were protected from the risk of harm and abuse. Risks were well managed and care plans provided sufficient guidance to staff to keep people safe. Staff understood their responsibilities to keep people safe. They received regular training.
Staff Culture
7/10
✓
Staff told us they felt supported by the registered manager. One staff member told us, “She is very supportive, we can talk to her at any time.” One staff member said, “We have enough staff each shift, we cover each other if someone is off sick. It’s a good staff team.”
Staffing Levels
6/10
✓
There were enough staff working each shift to ensure people’s needs and choices could be met. People were supported by a consistent staff team who knew them well. One staff member said, “We have enough staff each shift, we cover each other if someone is off sick. If we work extra hours that is by choice. It’s a good staff team.”
Training & Dev
5/10
!
Staff followed an induction program when they started work at the home. This included training and they shadowed a more senior member of staff until they were competent and confident to work on their own. Staff received training in areas that were relevant to the people they supported. This was regularly updated. Supervision took place regularly.
Management
7/10
✓
Staff told us they felt supported by the registered manager. One staff member told us, “She is very supportive, we can talk to her at any time.” Other staff gave us examples of how the registered manager had supported them.
Programmes
4/10
!
Staff told us how they used people’s life history to develop activities that were relevant to each person but which others may also enjoy. For example, number based games for a person who had worked in finance, and history based activities for a person with an interest in history.
Points to consider
Just basic activities like number games and history chats using residents life stories, no activities coordinator or special programmes to vary the workday.
Staff told us how they used people’s life history to develop activities that were relevant to each person but which others may also enjoy. For example, number based games for a person who had worked in finance, and history based activities for a person with an interest in history.
Only standard induction, relevant training, and supervisions, no specialist courses or funded qualifications for career growth.
Staff followed an induction program when they started work at the home. This included training and they shadowed a more senior member of staff until they were competent and confident to work on their own. Staff received training in areas that were relevant to the people they supported. This was regularly updated. Supervision took place regularly.
Staffing is enough for needs with a consistent team, but staff cover for sick colleagues and sometimes work extra hours by choice.
We have enough staff each shift, we cover each other if someone is off sick. If we work extra hours that is by choice. It’s a good staff team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews