Last updated: 9 February 2026
"Supportive management and open culture with strong safety practices stand out, although staffing lacks stability evidence and training is only standard."
Staff showed good safeguarding understanding with referrals made; medicines managed safely with audits; detailed risk assessments reviewed monthly.
Staff felt confident reporting concerns to the manager they described as great and supportive; transparent and open culture observed.
We observed sufficient staff were deployed to meet people's needs; staff felt there were enough staff on duty and levels were safe.
Mandatory training well managed and up to date, comprehensive induction, regular supervisions and annual appraisals.
Staff told us the manager was approachable and supportive; regular team meetings, supervisions and quality assurance acted upon.
Activities co-ordinator in place; supported community trips, school visits, church services, walks and 'Seize the Day' initiatives like motorbike rides.
Staffing is adequate and safe but no details on low staff turnover or agency use to show it's really stable.
We observed sufficient staff were deployed throughout the service to meet people's needs. Staff we spoke with told us they felt there were enough staff on duty and staffing levels were safe.
Only standard mandatory training and regular check-ins, no specialist courses or funded qualifications mentioned.
The provider had a list of training which they deemed mandatory... Mandatory training was well managed... Staff were supported in their role through regular supervision and annual appraisals.
Regular activities and outings with a coordinator but no specialist programmes or innovative approaches to enrich the role.
We spoke with... the activities co-ordinator... trips to local areas of interest were organised regularly... Children from a local school visited... church service was held regularly.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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