Working at Prestwood Lodge
Wolverhampton Road, Stourbridge, DY7 5AN
Operated by Completelink Limited
30 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Approachable management, supportive culture, and strong safety during outbreaks, although training and activities lack specialist programmes."
Safety & Risk
8/10
✓
The registered manager and staff had worked closely with public health and infection control professionals to effectively manage an outbreak in January 2021. (2021 inspection)
Staff Culture
7/10
✓
Staff felt supported by the provider and registered manager and had been offered the opportunity to access counselling to support their wellbeing during the outbreak. (2021 inspection)
Staffing Levels
7/10
✓
There were sufficient numbers of trained and experienced staff to ensure people's needs were met in a flexible way and people did not feel rushed. (Per 2019 comprehensive inspection)
Training & Dev
6/10
✓
Staff received training and supervision which enabled them to support people effectively. Staff told us the training was 'good' and we saw the registered manager monitored training records to ensure staff training was kept up to date. (Per 2019 comprehensive inspection)
Management
7/10
✓
People we spoke with offered consistently positive feedback about the registered manager. '[The registered manager] is approachable and always willing to talk about things.' (Per 2019 comprehensive inspection)
Programmes
6/10
✓
People had access to a variety of activities. One relative told us, '[My relative] does quizzes, bingo and aerobics. There was a singer yesterday who really lifted everyone's spirits.' (Per 2019 comprehensive inspection)
Points to consider
Only standard training like induction and basic courses, no specialist training or funded qualifications mentioned.
Staff received an induction which allowed them to work towards the Care Certificate. Staff told us the training was 'good'. (Per 2019 comprehensive inspection)
Activities are regular like quizzes, bingo, and community visits but no specialist programmes or coordinator to add extra variety to the job.
People had access to a variety of activities... quizzes, bingo and aerobics... organised the local rotary club to visit. (Per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews