Last updated: 9 February 2026
"Staff feel valued in a positive culture with supportive managers and strong safety, but missed background checks and basic training are concerns."
Staff understood how to protect people from abuse and there were enough staff to meet people's needs and to ensure their safety. Staff were confident the registered manager and deputy would act quickly to keep people safe if they reported any concerns.
Feedback from the staff members we spoke with was positive. They said they enjoyed working at the home and were well supported. One said, "The new manager has helped us all. There is a togetherness and we all feel valued."
There were enough staff employed. The staffing rotas supported this. People and their relatives told us staff were available to support them appropriately.
Staff told us they had received training and support relevant to their roles and when they commenced employment.
The registered and deputy managers were visible, approachable and supportive. People, staff and health care professionals were happy with the way the service was managed.
Staff numbers are enough but they missed some background checks when hiring staff.
Some safe recruitment procedures were not always followed. Checks with previous employers in health and social care and some other pre-employment considerations were not complete in some of the recruitment files we considered.
Only basic training for the job and induction, no specialist courses or funded qualifications.
Staff told us they had received training and support relevant to their roles and when they commenced employment.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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