Working at Prestbury House Care Home
West Park Drive, Macclesfield, SK10 3GR
Operated by Porthaven Care Homes LLP
75 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff feel valued and supported with good training and activities, but variable staffing levels and delayed safety reporting need improvement."
Safety & Risk
5/10
!
However, we identified not all events reportable to CQC had been submitted.
Staff Culture
6/10
✓
Staff felt valued and supported in their role, feedback included that Prestbury Care Home was good place to work.
Staffing Levels
5/10
!
People’s feedback about the staffing levels varied... some people said they had to wait for their call bell to be answered, others felt there were enough staff.
Training & Dev
6/10
✓
Staff received appropriate induction and ongoing training. There was an in-house trainer based at the home, who supported staff with the training they required.
Management
6/10
✓
The manager was visible and accessible, encouraging staff to approach her and raise any issues.
Programmes
6/10
✓
There was an activity and wellbeing team. We saw people enjoying a visiting entertainer and there were various minibus outings available for people.
Points to consider
Staff numbers are enough most days but sometimes call bells take a while to answer and turnover was a problem until recently.
I think they could do with more staff as you can wait a while for someone to respond to the call bell
Some accidents and safeguarding concerns were not reported to regulators straight away.
we identified not all events reportable to CQC had been submitted
Some staff supervisions and appraisals are overdue so support might not be as regular as it should be.
there were some staff appraisals and supervisions which were overdue
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews