Last updated: 10 February 2026
"Proactive management and supportive culture with strong safety systems, although recruitment checks missed gaps in some workers' job histories."
There were systems to learn when things went wrong. Risks to people's safety and wellbeing had been assessed, monitored and planned for.
Staff told us they felt well supported and their individual needs were respected.
People told us there were enough staff and they did not have to wait for care.
Staff explained they had received training to help provide safe care. This included learning about how to prevent and manage falls, how to move people safely, as well as supporting people to eat and drink.
Staff told us they felt the service was well managed. They found the registered manager was proactive and supportive.
The provider had links with local community groups. They organised for external social activity volunteers to visit the service and work with people.
Staffing levels are enough but recruitment checks missed gaps in some workers' job histories.
We found some staff files did not contain enough information about gaps in staff employment histories. The provider had not evidenced how they had requested this or explored these gaps with the staff.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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