Working at Powys House Residential Home
121 York Avenue, East Cowes, PO32 6BB
Operated by Harrison Care Enterprises Limited
18 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Enough staff with good training and a supportive team, but managers missed safety risks like unsafe creams and failed to report incidents."
Safety & Risk
5/10
!
CQC had not been notified of all significant events as required... not been notified of abuse or allegations of abuse. Systems to ensure the safety of prescribed topical creams had not been followed.
Staff Culture
6/10
✓
Staff told us they enjoyed working at the service... The management team are very supportive and approachable... We all get on well and work as a team.
Staffing Levels
7/10
✓
There were sufficient staff available... Staff were seen to have the time they required to provide people with responsive and effective care in a relaxed and unhurried way. Short term staff absences were covered by existing staff members.
Training & Dev
7/10
✓
Staff received regular and appropriate training... Where people had specific needs, staff had received relevant training. Staff had regular individual meetings and monitored practise supervision.
Management
4/10
!
The provider's and registered manager's quality monitoring of the service had not identified areas for improvement we found during this inspection, such as absence of some risk assessments and unsafe topical creams.
Programmes
5/10
!
People were occupied... assisting staff with household duties, undertaking craft, knitting and jigsaw puzzles. The management team had organised for animals to visit... visits to local areas and attractions.
Points to consider
The manager's checks missed safety issues like rusty bath chairs and old creams that could affect people.
absence of some risk assessments, systems to ensure the safety of prescribed topical creams had not been followed, bath and shower chairs were rusty
They did not report all abuse concerns or serious events to the regulator as required.
CQC had not been notified of abuse or allegations of abuse which had occurred
No activities coordinator or special programmes, just basic crafts, puzzles, pet visits and outings.
undertaking craft, knitting and jigsaw puzzles. The management team had organised for animals to visit the home including donkeys and people told us about visits to local areas
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews