Working at Pottles Court
Days Pottles Lane, Exminster, EX6 8DG
Operated by Classic Care Homes (Devon) Limited
17 bedsResidential homesHomecare agencies
Workplace Score
8.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.4/10
Key Finding
"Strong leadership motivates staff and creates a supportive culture with stable teams, although activities are basic without specialist programmes."
Safety & Risk
9/10
✓
2021 IPC inspection: Assured provider prevents/manages infections effectively with PPE, testing, cleaning, policies up to date; per 2017: medicines well managed, risks assessed, safeguarding known, incidents analysed.
Staff Culture
9/10
✓
Per 2017 comprehensive inspection: Culture of openness and staff engagement; motivated team with strong team spirit; staff feel supported by approachable management and peers.
Staffing Levels
8/10
✓
Per 2017 comprehensive inspection: Staffing levels met needs with calm atmosphere; stable longstanding staff team provides consistency; manager adjusts levels for changing needs like end of life.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: Staff receive range of training including in-house with guest speakers, moving and handling by seniors, apprenticeships, formal supervision; 2021: IPC and pandemic training completed.
Management
9/10
✓
Per 2017 comprehensive inspection: People praised the leadership; management team and provider acted as role models motivating staff to provide high quality care; provider drives partnerships and innovation.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Activities coordinator provides regular variety including quizzes, music, cooking, reminiscing, hand massages, themed events; visitors spoke positively.
Points to consider
Activities are regular and varied with a coordinator but basic like quizzes, music and chats, no specialist programmes or training for staff in therapeutic approaches.
Per 2017: activities co-ordinator described... hand massages, looking at photographs, and general conversation whilst sharing a communal activity such as cooking... music... quizzes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews