Working at Potensial Limited - 60 Park Road South
60 Park Road South, Wirral, CH43 4UY
Operated by Potensial Limited
10 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Staff feel happy and well supported by strong leadership and an open culture, but staffing lacks stability and activities miss specialist programmes."
Safety & Risk
9/10
✓
Assured provider using PPE effectively, preventing infections, safe admissions, testing access, managing outbreaks; thorough progressive risk assessments not risk averse. Per 2020 IPC and 2018 inspections.
Staff Culture
8/10
✓
Staff happy and well supported; 'An open culture where people are not afraid to get things wrong, but next time make them better'; 'She is the best manager I have had'. Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
There were sufficient staff available to meet people's support needs inside the home and in their community; rota showed 5-6 staff daytime, 2 waking nights. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
Staff received training relevant to role including safeguarding and medication; described as 'amazing', included mandatory, e-learning, person-centred specialist training, regular supervision. Per 2018 comprehensive inspection.
Management
8/10
✓
Staff without exception told us that they were happy in their roles and felt well supported by the registered manager; described as 'She leads really well' and 'goes above and beyond'. Per 2018 comprehensive inspection.
Programmes
6/10
✓
People supported with shopping, cooking, college, local shop work, day centre, community outings like Blackpool lights, concerts, socialising. Per 2018 comprehensive inspection.
Points to consider
Staffing levels meet basic needs with enough on shift, but no details on stable long-serving team or staff saying workloads are easy.
There were sufficient staff available to meet people's support needs inside the home and in their community. Per 2018 comprehensive inspection
Varied community outings and life skills like cooking and shopping, but no activities coordinator or specialist programmes to add variety to the job.
People shopped for food and took turns cooking, attended college and worked in a local shop, visited Blackpool lights, concerts. Per 2018 comprehensive inspection
Good training with some specialist sessions, but no funded qualifications or clear career development paths mentioned.
Training... useful and appropriate to their role... specific to the needs of one person... regular supervision meetings. Per 2018 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews