Working at Portland House Nursing Home
25 Belvidere Road, Shrewsbury, SY2 5LS
Operated by Portland House Care Limited
33 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff enjoy an approachable manager and positive team morale, but limited activities and adequate staffing hold it back."
Safety & Risk
7/10
✓
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. Medicines systems were organised, and people were receiving their medicines safely. Per 2021 targeted and 2019 comprehensive inspections.
Staff Culture
7/10
✓
Staff told us they worked well together as a team, and there was good morale amongst them. Staff felt able to raise concerns and were listened to. Staff meetings occurred on a regular basis. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
People and relatives told us staffing levels were adequate. One person said, 'There's enough staff to support me properly.' Observations completed throughout the inspection showed staff were able to respond to people's needs in a timely way. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
People were supported by a well-trained staff team who felt supported by the registered manager. Staff had the skills and knowledge to support people living in the home. New staff members completed a structured introduction to their role. Per 2019 comprehensive inspection.
Management
7/10
✓
Everyone we spoke with told us the manager was approachable and staff enjoyed working at the home. Staff spoke positively about communication and how the registered manager worked well with them and encouraged an open culture. Per 2019 comprehensive inspection.
Programmes
3/10
✕
We spoke with ... activities coordinator. People were supported to ... take part in activities that are socially and culturally relevant to them. Per 2019 comprehensive inspection.
Points to consider
Staffing is adequate but nothing special, no details on low agency use or stable long-serving team.
People and relatives told us staffing levels were adequate. One person said, 'There's enough staff to support me properly.' Per 2019 comprehensive inspection.
No specific activities or creative programmes described despite an activities coordinator, so the role is mostly routine personal care.
We spoke with ... activities coordinator. No further details on activities or programmes provided. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews