Working at Portland House
Portland Road, Leicester, LE9 2EH
Operated by T&K Stevenson Limited
19 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported by management with good training and strong safety practices, but limited activities and occasional staffing gaps in lounges need improvement."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely, preventing visitors from catching and spreading infections, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff members felt supported by the management team; one explained '[Registered manager] and the management team have gone out of their way to accommodate me'.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: People's thought varied on the numbers of staff deployed; observations identified times when there were no staff members available in the lounges.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff members had received an induction, relevant training and regular updates, support through regular supervisions, and an annual appraisal.
Management
6/10
✓
Per 2018 comprehensive inspection: Staff members felt supported by the management team and described the registered manager as giving encouragement and thanks.
Programmes
4/10
!
Per 2018 comprehensive inspection: Limited activities were being offered due to no formal replacement for the planned absence of the activities coordinator.
Points to consider
Staff numbers are usually enough but sometimes no one is around in the lounges because they are busy with personal care.
Per 2018 comprehensive inspection: Observations identified times when there were no staff members available in the lounges and limited interactions between the people using the service and the staff team was seen.
No full-time activities person so the job is mostly routine care with only basic games when staff have spare time.
Per 2018 comprehensive inspection: Limited activities were being offered due to no formal replacement for the planned absence of the activities coordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews