Working at Porthgwara Nursing Home

2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, admitting people safely, using PPE effectively, accessing testing, promoting safety through premises layout and hygiene... Per 2017: robust medicines management with external audits, safeguarding procedures, risk assessments reviewed.

Per 2017 comprehensive inspection: Staff morale was exceptionally high... 'I just love it here. I love the residents, the staff, it really is a family here.'... everyone here cares for each other, the residents, staff and the managers.

Per 2017 comprehensive inspection: extremely high staff retention rate and had many staff who had worked at Porthgwara for over ten years... There were always enough staff available... Staff had all the time they needed to respond to people's choices... unhurried.

Per 2017 comprehensive inspection: excellent opportunities for continued training support and development in the area of dementia care and specific health conditions... all the staff had achieved or were working towards a Diploma in Health and Social Care... 'skin care pathway' course.

Per 2017 comprehensive inspection: The management team demonstrated an open, transparent and reflective leadership style. They provided visible direction and a person centred approach to their staff teams. They exhibited a passion for providing a high quality service.

Per 2017 comprehensive inspection: dedicated activity coordinator... worked with the Cornwall Museum and had made individual memory boxes... local parent and toddler group held sessions... pupils from the local school visited... trips to local attractions, tai chi.