Working at Poppy Place
1-3 Alfred Street, Rugby, CV21 2EL
Operated by New Directions (Rugby) Limited
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable managers and strong safety practices shine, but some agency staff and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
Staff knew how to report and record accidents and incidents... Learning from incidents was shared with the staff team. Staff who administered medicines reported any errors they made, and these were investigated.
Staff Culture
7/10
✓
All staff told us they felt supported by the management team. Staff understood how to keep people safe and embraced team working.
Staffing Levels
6/10
✓
People, relatives and staff told us they felt there were sufficient staff to safely meet people's needs... Staff were not rushed and had time to spend with people.
Training & Dev
7/10
✓
Staff were supported to complete national vocational qualifications in health and social care. Where people required support to use specialist equipment, staff received training.
Management
8/10
✓
Relatives and staff told us the managers were always available, had an 'open door' policy, and were approachable. The management team ensured staffing practices met their expectations by working alongside them.
Programmes
6/10
✓
Activities took place with individuals, based on their personal preferences, each day... We saw some events people had enjoyed included birthday parties, trips to the theatre and holidays abroad. Some people attended weekly visits to a local community centre.
Points to consider
Staff numbers are enough for unhurried care but agency staff are used sometimes.
New staff and any agency staff worked with experienced staff to understand people's individual needs.
No dedicated activities coordinator or specialist programmes, just staff doing daily individual activities and outings.
Activities took place with individuals, based on their personal preferences, each day. Staff consistently looked for opportunities to engage with people during our inspection visit.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews