Working at Poppy Lodge Care Home
4 Drake Road, Westcliff On Sea, SS0 8LP
Operated by Poppy Lodge Care Residential Homes Limited
16 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by management with good retention and training, but limited activities without a dedicated coordinator hold it back."
Safety & Risk
8/10
✓
Staff had received training in how to safeguard people and knew how to raise any concerns with management or external agencies. The registered manager had raised safeguarding concerns appropriately.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us that they were happy working at the service and that they felt they had a good team.
Staffing Levels
7/10
✓
The registered manager told us they were fully recruited and had a consistent staff team working at the service with good staff retention.
Training & Dev
7/10
✓
One member of staff said, “I have completed 52 training courses since I have been here, including dementia awareness, first aid, safeguarding and how to monitor blood glucose levels for people with diabetes.”
Management
6/10
✓
Staff told us they felt supported by the management and were provided with the correct training to give them the skills they needed to work with people.
Programmes
5/10
!
Per 2018 comprehensive inspection: quizzes if people wished to join in. There were also at times entertainers who attended to sing and they had recently held a coffee morning.
Points to consider
No activities coordinator, so the role is mostly routine care with occasional quizzes, entertainers, parties and outings.
Per 2018 comprehensive inspection: quizzes if people wished to join in. There were also at times entertainers who attended to sing and they had recently held a coffee morning at the service in aid of an Alzheimer's charity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews