Working at Poplars Nursing and Residential Care Home
Rolleston Road, Burton On Trent, DE13 0JT
Operated by Tawnylodge Limited
60 bedsNursing homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Staff feel supported by the manager with supervisions and enjoy varied activities, but management quality checks miss issues causing long delays in fixes."
Safety & Risk
6/10
✓
People’s risks were managed safely with monitoring charts, referrals and incident analysis, but care plans lacked detail on health risks like diabetes and stoma care.
Staff Culture
6/10
✓
Per 2023 inspection: Staff gave positive feedback about registered manager; staff have supervisions and meetings to raise issues.
Staffing Levels
5/10
!
There were enough suitably trained staff who knew how to meet people’s needs; mixed feedback including 'a lot of different staff' and some not knowing specific health needs.
Training & Dev
5/10
!
Per 2023 inspection: Staff received induction, online and in-house training described as 'good' with competency checks; relative feedback for more on dignity.
Management
4/10
!
Per 2023 inspection: Quality assurance tools had not always identified and taken action where improvements were required; registered manager approachable but some actions delayed for months.
Programmes
6/10
✓
Per 2023 inspection: Variety of activities including crafts, chair exercises, activities board, outings to shops, cafes and garden centres.
Points to consider
Manager is in place but quality checks miss issues, so fixes take too long.
Quality assurance tools had not always identified and taken action where improvements were required at the service. (per 2023)
Staffing is enough but lots of different staff, and some do not know everyone's specific needs.
There are a lot of different staff but they know how to help me. I have a specific health need that not all staff know about and I have to show them what to do.
Only standard training with no specialist courses or extra development.
I have seen staff training sessions on using mobility equipment but I think staff could do with some more training on dignity and respect. (per 2023: Staff received a mixture of online and in-house training)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews