Working at Poplars

There were systems in place to reduce the risk of harm to people. Where risks were identified, care records included the actions to be taken to reduce future risk. [...] The management of medicines was safe

Staff were positive about the organisation and the registered manager. [...] The management are nice, they look after you, help you. They are like friends

there were sufficient numbers of staff employed to meet people's needs

There was a programme of on-going training and supervision for all staff

Staff felt supported by the registered manager. [...] She is very approachable, supportive and she will help us

People were supported to access a range of activities. This included [...] hydrotherapy. People also went to the cinema, shopping and out for meals [...] karaoke session