Working at Poplars
87 Povey Cross Road, Horley, RH6 0AE
Operated by Gresham Care Operations Limited
6 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Supportive management, stable staffing without agency use and positive team culture, although no dedicated activities coordinator limits programmes."
Safety & Risk
8/10
✓
Systems and processes for the management of people's medicines were robust... regularly audited... staff knew how to manage risks.
Staff Culture
8/10
✓
Staff consistently praised the support they received... 'I think we are a really good team.'
Staffing Levels
8/10
✓
There was a well-established staff team... had not needed to use agency staff for several months as the staff team covered any available shifts.
Training & Dev
8/10
✓
Staff... had access to training and regular supervision... options to develop... nutrition, Makaton and mental health training.
Management
8/10
✓
The registered manager was approachable and supportive, staff enjoyed working at the service and were listened to.
Programmes
6/10
✓
We saw that there were a range of activities available... outings, walks, trampolining, cooking.
Points to consider
No activities coordinator or specialist programmes, so the role mixes personal care with basic outings, cooking and exercise.
We saw that there were a range of activities available to people and support was flexible to help people to follow their interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews