Working at Poplars Care Centre
158 Tonbridge Road, Maidstone, ME16 8SU
Operated by Tamehaven Limited
71 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel happy and motivated in a positive atmosphere with good training and management, although staffing is still settling and activities remain basic."
Safety & Risk
7/10
✓
The registered manager regularly reviewed trends of incidents and safety in the home and discussed these with staff to ensure everything was being done to reduce risk.
Staff Culture
8/10
✓
Staff told us they were happy in their role and were well-motivated, this was reflected in a positive atmosphere at the service.
Staffing Levels
6/10
✓
Staff also told us that the staff team were more settled now and there was less need for agency use than there had been prior to the registered manager commencing in post.
Training & Dev
7/10
✓
Staff were supported to access accredited training and apprenticeships to help them build their skills and develop a career in care.
Management
7/10
✓
The registered manager had the skills they needed to manage the service and oversee the delivery of good quality care. Staff were positive about the management of the service.
Programmes
6/10
✓
Per 2020 comprehensive inspection: People were offered the opportunity to participate in planned activities during the afternoon. People told us they enjoyed the external singers, church service and exercise group.
Points to consider
Staff numbers are enough now with less agency staff than before, but no word on easy workloads or a long-stable team.
Staff also told us that the staff team were more settled now and there was less need for agency use than there had been prior to the registered manager commencing in post.
Activities are regular but basic like singers, church services and exercise, so the job lacks creative specialist programmes.
Per 2020 comprehensive inspection: People told us they enjoyed the external singers, church service and exercise group.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews