Last updated: 9 February 2026
"Staff feel supported with good management and safety practices, but basic activities and occasional agency staff hold it back."
Risks were well managed. Lessons were learned from accidents and incidents to reduce future risks.
Staff provided positive feedback on working for the service and told us it was well managed.
There were enough staff on duty to meet the needs of people. Staff absences were covered by the provider's own staff, although agency staff were occasionally used.
People were supported by appropriately trained and supervised staff.
Staff provided positive feedback on working for the service and told us it was well managed.
People regularly attended events and activities of their choice in the local community. These included discos, the cinema, walks in the park and shopping.
No activities coordinator or specialist programmes, just basic outings like cinema trips and shopping, so the role is mostly routine personal care.
People regularly attended events and activities of their choice in the local community. These included discos, the cinema, walks in the park and shopping.
Staffing is adequate but occasional agency workers cover absences, so not always the same team.
There were enough staff on duty to meet the needs of people. Staff absences were covered by the provider's own staff, although agency staff were occasionally used.
Only standard training and supervision mentioned, no specialist courses or funded qualifications for career growth.
People were supported by appropriately trained and supervised staff.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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