Working at Ponderosa
Moss Road, Doncaster, DN6 0HN
Operated by Cambian Signpost Limited
5 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported in a great team atmosphere with confident management and good training, but past staff changes and complaints handling need attention."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, infection prevention and control policy up to date.
Staff Culture
8/10
✓
'There is a great team atmosphere here. We are all united... We fit like a jigsaw.' Staff felt supported and valued. Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
We saw that staffing numbers were sufficient to ensure that all areas of the service ran smoothly and people received one to one support. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
There was an on-going training programme... All staff had, or were working towards achieving, level one in British Sign Language (BSL)... PBS training. Per 2018 comprehensive inspection.
Management
7/10
✓
Staff had confidence in the management team... 'the managers doors are always open, she makes time to show an interest'. Per 2018 comprehensive inspection.
Programmes
6/10
✓
Gym, sensory garden, outside buildings where chickens and other small animals were kept... people had varied and active lives. Per 2018 comprehensive inspection.
Points to consider
Staff numbers are enough for one on one care but there were lots of staff changes in the past.
concerned that there had been lots of changes in staff and managers historically. Per 2018 comprehensive inspection.
No dedicated activities coordinator or specialist programmes, just standard animal care, gardening and gym.
extensive gardens that house stables, a sensory garden and a chicken run... gym. Per 2018 comprehensive inspection.
Some relatives said complaints handling could be better and manager not always quick to get back to them.
we received mixed feedback from one relative, who felt complaints could be handled better... felt the manager could be more responsive.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews