Working at Polventon Residential Care Home
Polventon House, Helston, TR12 6NS
Operated by Melita Care Limited
19 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by approachable managers with stable staffing and strong safety measures, although activities lack specialist programmes or innovations."
Safety & Risk
8/10
✓
The provider had effective systems in place to protect people from abuse and staff had a good understanding... Peoples medicines were managed safely... effective oversight of incidents... learning shared with staff.
Staff Culture
7/10
✓
There was a positive culture within the staff team and staff told us they felt supported by the management team. Comments included, 'I love working here' and 'We get good support from each other'
Staffing Levels
7/10
✓
The provider had recruited more staff since the last inspection and last used agency carers in November 2022. This meant people were cared for by consistent staff that knew them well.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had undertaken a variety of further training related to people's specific care needs such as dementia care and diabetes care as well as end of life. Staff received regular supervision and advice from the manager.
Management
7/10
✓
Staff felt supported by the management team. They told us; 'We get good support from each other and the managers are approachable'
Programmes
6/10
✓
Per 2018 comprehensive inspection: The service activity coordinator was on leave... records showed there were a range of activities... floor skittles... whist drive club... celebrated calendar events... going out on trips.
Points to consider
Activities are regular and varied with a coordinator running games, whist drives, trips and events, but no specialist programmes or creative innovations.
Per 2018 report: range of activities which people had the opportunity to take part in. For example floor skittles... whist drive club held on Fridays... going out on trips... celebrated calendar events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews