Working at Polonia Residential Home
17 Demesne Road, Manchester, M16 8HG
Operated by Polonia Residential Home
9 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel happy and well supported with strong safety practices, but training is only basic and staffing lacks stability details."
Safety & Risk
8/10
✓
Staff had received training in relation to safeguarding and knew how to identify and respond to incidents of abuse. Records showed incidents had been dealt with appropriately. Medicines were managed safely with regular audits.
Staff Culture
7/10
✓
The management team and staff created an open and positive culture... Staff were happy within their role and spoke positively about the registered manager. Staff told us 'I like working here, we are a small team, and we care very much about our clients'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Staff felt there were enough staff to support people's needs. One staff member told us, 'Of course, we always have enough staff and its great we have recruited new staff also.'
Training & Dev
6/10
✓
Provider has completed a full-service review of their training resources provided to staff. This meant inexperienced or new staff were provided with the care certificate during their induction. Staff had regular support through supervisions.
Management
7/10
✓
Staff were happy within their role and spoke positively about the registered manager. Staff told us 'I like working here, we are a small team, and we care very much about our clients' and 'I feel very well supported, the manager is great.'
Programmes
/10
✕
Points to consider
Only standard training like care certificate for new starters and supervisions, no specialist courses or funded qualifications.
At this inspection a newly developed training tracker had been introduced... new training provider was brought in to ensure all new staff completed the care certificate as part of their induction.
Staffing is adequate to meet basic needs, but no details on team stability or minimal agency use for easy workloads.
There were enough staff available to make sure people received the personal care and support that they needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews