Last updated: 9 February 2026
"Staff feel happy and supported with good training, but lone working and inconsistent medicine recording are concerns."
Medicines were stored and handled safely by trained staff... Staff had not consistently ensured stocks of people's medicines were accurately recorded on their MAR.
Staff told us they were happy in their job role. One staff member said, 'I enjoy working here, I feel rewarded'
At times, staff were 'lone workers' at the service which meant there was just one staff member on shift... Everyone spoken with said the one staff member was sufficient.
A local hospital diabetes nurse specialist had provided staff with diabetes training... I've recently started my level three health and social care diploma.
Staff were happy in their job role and felt supported by the registered manager through one to one and team meetings.
People told us... 'I go to dancing, drama group, craft sessions and pub lunches.' Everyone said they were 'very happy' with all the activities.
Sometimes only one carer on shift even with four residents, though staff say it's enough to manage.
At times, staff were 'lone workers' at the service which meant there was just one staff member on shift... Everyone spoken with said the one staff member was sufficient to safely and effectively meet people's individual needs.
No activities coordinator or specialist programmes, so the role is mostly supporting outings like shopping, drama groups and pub lunches.
People told us they sometimes went out together as a group, but at other times chose individual activities... 'I go to dancing, drama group, craft sessions and pub lunches.'
Some issues with accurately recording medicine stocks and storing some in the kitchen fridge.
Staff had not consistently ensured stocks of people's medicines were accurately recorded on their MAR... One person's medicines required below room temperature storage... in the kitchen food fridge.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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