Working at Polesworth Group Pooley Heights
Pooley Heights, Pooley Lane, Tamworth, B78 1JA
Operated by Polesworth Group Homes Limited
6 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel valued and supported with strong safety practices, but activities lack a dedicated coordinator and training is standard."
Safety & Risk
7/10
✓
Staff had received safeguarding training and knew how to raise concerns; medicines stored and handled safely by trained staff.
Staff Culture
7/10
✓
Staff felt valued and supported by the provider and registered manager and were happy in their job role.
Staffing Levels
6/10
✓
There were sufficient staff on shift to meet people's needs; staff told us there were 'always enough staff on shift'.
Training & Dev
6/10
✓
An induction programme supported new staff; staff felt they had received the training they needed including refreshers.
Management
6/10
✓
Staff told us the registered manager was based at the home and they felt well supported by him.
Programmes
5/10
!
People had personalised activity plans used by staff including outings to museum, cooking and community cleaning.
Points to consider
Staffing levels meet needs but are just adequate with no details on low agency use or strong retention.
There were sufficient staff on shift to meet people's needs. Staff told us there were 'always enough staff on shift'
Only standard training like induction, safeguarding and medicines with no specialist courses or qualifications.
An induction programme supported new staff in their role. Staff felt they had received the training they needed.
Activities offer variety like outings and cooking but no dedicated coordinator or specialist programmes.
People also had personalised activity plans which staff used to help people achieve their goals... one person chose to visit a museum with a staff member.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews