Working at Polesworth Group Friary Road

Medicines were stored and handled safely by trained staff, who had their competencies assessed by the registered manager.

Staff were happy in their job role and felt supported by the registered manager through team and individual meetings.

The care staff team of five had all worked at the home for several years, and had completed all of the training they needed and refresher updates were provided when needed.

Staff told us the registered manager spent at least two days a week at the service and 'spot checks' took place from managerial staff at weekends, which offered support to staff.