Last updated: 9 February 2026
"Safe staffing and a positive culture where staff feel valued, but out-of-date training and poor accident monitoring need improvement."
Oversight of accidents and incidents had not been effective... failure to notify CQC of incidents where people had been harmed. We checked records and found 2 incidents had not been notified correctly.
People and staff reported a positive culture within the home... Staff were very positive about the registered manager. There was an open culture and they felt supported and valued in their roles.
Staffing levels were safe. There were enough staff to meet people's needs in a timely way. People and staff told us there were enough staff.
At the time of the inspection training was out of date, but plans were in place for this to be completed by August 2023.
The local authority had identified shortfalls in governance systems prior to the inspection. In addition, the monitoring of incidents and accidents needed to improve.
Per 2019 comprehensive inspection: There were different activities available for people to participate in... mainly facilitated by the home's activities coordinator... karaoke... gardening activity.
Staff training is out of date right now, leaving gaps in mandatory training.
At the time of the inspection training was out of date, but plans were in place for this to be completed by August 2023.
Management has shortfalls in governance and monitoring accidents properly.
The local authority had identified shortfalls in governance systems prior to the inspection. In addition, the monitoring of incidents and accidents needed to improve.
Accident records are not fully monitored or reported, with some missed even when people got hurt.
Oversight of accidents and incidents had not been effective... failure to notify CQC of incidents where people had been harmed. We checked records and found 2 incidents had not been notified correctly.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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