Working at Polebank Hall Residential Care Home
Stockport Road, Hyde, SK14 5EZ
Operated by Polebank Care Home Ltd
30 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff enjoy a positive culture with strong safety practices, although uncertain staff retention and basic activities hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing, comprehensive cleaning, detailed COVID risk assessments and monitoring.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff said 'I love it here. There is a good culture and staff work well together. We have a good team' and felt listened to in meetings.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: Everybody we spoke with told us there were sufficient numbers of staff working at the home. Staff said 'There are enough staff' and 'manage to do that comfortably'.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff received training in dementia awareness, pressure care and had opportunities for NVQs with most at level 2 minimum, plus regular supervision and appraisal.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff spoke positively about management at the home and said the manager was supportive and approachable. The registered manager was visible and actively involved in care.
Programmes
6/10
✓
2021: 'lots of activities... links with a local school... pen pal group exchanging letters and artwork'. Per 2017: daily activities programme, weekly coordinator, choir visits, trips, indoor gardening.
Points to consider
Staff numbers meet needs and feel manageable but no details on stable long-term team or low agency use.
Everybody we spoke with told us there were sufficient numbers of staff working at the home. A member of staff said, 'There are enough staff... we manage to do that comfortably.' Per 2017 comprehensive inspection
Activities programme adds variety with weekly coordinator and events like pen pals or trips but lacks specialist programmes or staff trained in therapies.
An activity coordinator also worked at the home each Wednesday. There was a daily activities programme... choir... trips out. Per 2017 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews