Working at Poldhu
Poldhu Cove, Helston, TR12 7JB
Operated by Swallowcourt Limited
52 bedsNursing homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"A positive culture with staff working well together and engaging activities, but no registered manager after inconsistent leadership and occasional staffing shortages are concerns."
Safety & Risk
6/10
✓
People were given their medicines safely... However, some prescribed creams had not always been recorded... At this inspection we found some gaps in care and medicine records.
Staff Culture
6/10
✓
Staff morale had suffered recently due to staffing shortages and the pressures of the pandemic. Although staff we spoke with at this inspection told us things had improved and they were working well together.
Staffing Levels
5/10
!
There were sufficient numbers of staff to ensure people's needs were met. Although, there had been a couple of shifts when staffing levels had dropped below planned levels, due to short notice sickness absences.
Training & Dev
5/10
!
Records showed training was provided to ensure staff had the skills necessary... Training methods had been recently restricted, due to Covid-19... Management had begun to take steps to implement a programme to increase staff training.
Management
4/10
!
The service did not have a manager registered with the Care Quality Commission. A new manager was in the process of registering with the Commission; recent period of inconsistent leadership.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activity co-ordinators were employed to help organise a range of activities; regular table top sales, local visitors, live music or activities happening.
Points to consider
No permanent manager in place yet after a spell of unstable leadership.
The service did not have a manager registered with the Care Quality Commission. A new manager was in the process of registering with the Commission
Staffing is adequate but dropped too low on a couple of recent shifts due to sickness.
there had been a couple of shifts when staffing levels had dropped below planned levels, due to short notice sickness absences, which could not be covered by other staff or agency.
Only standard training with gaps in supervision and delivery due to pandemic pressures.
Many staff had been provided with supervision this year, although this had not been as regularly as planned due to the impact of recent staffing pressures and the challenges of the pandemic.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews