Working at Poldark
Skinners Bottom, Redruth, TR16 5EA
Operated by Green Light PBS Limited
1 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported in a close team with good training, but limited activities programmes and divided management attention hold it back."
Safety & Risk
7/10
✓
Medicine records were in the main completed appropriately. Staff needed to double sign all handwritten entries of medicines on MAR records to ensure they are completed safely.
Staff Culture
8/10
✓
Staff told us they were a close and supportive team who worked well together... 'I feel very supported' and 'There is nothing Greenlight can do to improve.'
Staffing Levels
6/10
✓
There were enough staff to support the person's current needs when at home and accessing the community. The service was fully staffed.
Training & Dev
7/10
✓
Staff received training in Positive Behavioural Support (PBS) to enable them to deliver care in line with best practice. Records showed training was regularly updated... Specialist training was completed by external organisations such as epilepsy, first aid and fire.
Management
5/10
!
The manager was in the process of submitting their registered manager application with the Care Quality Commission for Poldark service only. The current registered manager oversees three services and so divided their management responsibility between them.
Programmes
3/10
✕
Relatives told the service the interest and activities that the person enjoyed. The relatives and staff were still debating how the person should be involved in the activities and the duration of the activities that met the person's current needs.
Points to consider
No activities coordinator or special programmes, just basic daily stuff like food prep and family visits.
Relatives told the service the interest and activities that the person enjoyed. The relatives and staff were still debating how the person should be involved in the activities and the duration of the activities that met the person's current needs.
The manager has to split time between three homes, so oversight might not be fully focused here.
The current registered manager oversees three services and so divided their management responsibility between them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews