Last updated: 9 February 2026
"Brilliant management, good training, and strong safety create a supportive culture, but unclear staff retention and no dedicated activities coordinator hold it back."
We were assured that the provider was using PPE effectively... accessing testing... infection outbreaks... effectively prevented or managed (2020 IPC); learned lessons from incidents including medication error (2019).
The registered manager developed an open culture... Staff were clear... 'we feel very supported.' Per 2019 comprehensive inspection.
The registered manager maintained a sufficient workforce to meet people's needs... 'I feel we have enough staff.' Per 2019 comprehensive inspection.
Staff told us they had good levels of training... provided a range of training in different formats... regular supervision for staff. Per 2019 comprehensive inspection.
The registered manager was keen to engage with staff... One staff member stated, '[The management team] are brilliant. They ask us about the home...' Per 2019 comprehensive inspection.
documented people's preferences... deliver a programme of activities... 'bucket list'... supported a person... to attend a stud farm. Per 2019 comprehensive inspection.
Staffing levels are sufficient with time to chat to residents, but no details on staff staying long-term or low agency use.
The registered manager maintained a sufficient workforce... 'they have time to sit and chat... I feel we have enough staff.' Per 2019 comprehensive inspection.
Activities include a bucket list and outings based on interests, but no dedicated coordinator or specialist programmes.
deliver a programme of activities... 'bucket list'... supported a person who used to work with horses to attend a stud farm. Per 2019 comprehensive inspection.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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