Last updated: 9 February 2026
"Supportive visible management, enthusiastic team culture and innovative activities programmes, although staffing only just meets needs without details on staff retention."
2021: assured provider preventing infections, using PPE effectively, safe admissions, testing, outbreak management; per 2018: strong safeguarding, risk assessments, medicines management, incident analysis.
Per 2018 comprehensive inspection: 'every member of the management team and staff were enthusiastic... working together as a team, supporting each other', staff felt valued and well supported.
Per 2018 comprehensive inspection: 'sufficient numbers of staff were available to fully meet the needs of the people living at the home'.
Per 2018 comprehensive inspection: mandatory training including dementia, specialist champion roles with additional training, five-day induction, regular supervision and appraisals; 2021: training for roles and COVID-19.
Per 2018 comprehensive inspection: registered manager in post since 2010, 'management team were visible within the home', 'home manager is part of the team and always with residents supporting staff', staff well supported.
Per 2018 comprehensive inspection: Namaste Care with trained staff and positive outcomes, Dementia UK Admiral nurses, community cafe with intergenerational projects, pet therapy, themed events, extensive monthly programme.
Staff numbers are enough to meet needs but nothing more, with no details on agency use or staff staying long-term.
Per 2018 comprehensive inspection: 'sufficient numbers of staff were available to fully meet the needs of the people living at the home'.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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