Last updated: 10 February 2026
"Staff feel supported with enough people on shift for activities and strong safety, but no permanent manager and overdue training hold it back."
Per 2022 targeted inspection: 'We were assured that the provider was using PPE effectively and safely. Staff had received training to use PPE and we saw they were following this throughout the inspection'.
Per 2018 comprehensive inspection: Staff said 'I love it here, the staff are great' and 'Everyone here is so supportive and helpful'.
Per 2018 comprehensive inspection: 'There were enough staff to meet people's needs and to enable them to support people to engage in activities and access the community'.
Per 2018 comprehensive inspection: 'mandatory training updates had not been kept up to date for all staff. Out of 21 staff employed at the home at least 11 staff had not received health and safety training for over two years'.
Per 2022 targeted inspection: 'the acting manager understood the actions they needed to take' (no registered manager in post).
Per 2018 comprehensive inspection: 'People had access to a range of meaningful activities in the community suited to their individual interests and needs' including picnics, singing groups, parties and gardening.
No permanent manager in post, just an acting one so leadership stability is uncertain.
the acting manager (2022 targeted inspection)
Many staff overdue on basic training like health and safety and infection control.
Out of 21 staff employed at the home at least 11 staff had not received health and safety training for over two years and another seven staff had not received infection control training for over three years (per 2018 comprehensive inspection)
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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