Working at Platters Farm Lodge
Highfield Road, Gillingham, ME8 0EQ
Operated by Strode Park Foundation For People With Disabilities
43 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff are well-trained with a strong safety culture and family feel, but no permanent manager and busy shifts hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff were confident with the training they had received and were knowledgeable of how to protect people.
Staff Culture
6/10
✓
Staff told us, “We’re like a family, I’d definitely have a loved one live here. I think people get good care.” Mixed feedback from staff around staff well-being.
Staffing Levels
5/10
!
We observed sufficient staffing numbers... We received mixed feedback from people about staffing levels. One staff member told us, “I think we are too busy. Sometimes there is only one meds trained person working.”
Training & Dev
6/10
✓
We looked at induction folders and training matrix, and staff were confident with the level of training they had received. The management had implemented new dementia training that was face to face.
Management
2/10
✕
At the time of inspection there was not a registered manager but an interim one and the provider was conducting interviews to fill this post.
Programmes
5/10
!
On the day we visited we observed people engaging in activities, singing, dancing and laughing... I went to breakfast club yesterday... There was a singer yesterday.
Points to consider
No permanent manager in place yet, just an interim one while they recruit.
At the time of inspection there was not a registered manager but an interim one and the provider was conducting interviews to fill this post.
Staff feel too busy at times, especially with only one meds trained person on some shifts.
One staff member told us, “I think we are too busy. Sometimes there is only one meds trained person working.”
Only basic group activities like singing, bingo and breakfast club with no dedicated coordinator or specialist programmes.
People engaging in activities, singing, dancing... breakfast club... singer... playing bingo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews