Last updated: 10 February 2026
"Supportive management fosters a positive culture where staff feel valued and safety is strong, but basic activities without a dedicated coordinator and ongoing recruitment hold it back."
There were comprehensive risk assessments in place covering all aspects of the service and support provided. People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well.
Staff felt respected, supported and valued by the registered manager which supported a positive and improvement-driven culture. A staff member commented, 'Absolutely, well supported, great team. [Registered manager] is very approachable.'
The number and skills of staff matched the needs of people using the service. The service continued to actively recruit for staff on an ongoing basis via various advertising sources.
People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in the wide range of strengths and impairments people with a learning disability and or autistic people may have, mental health needs, communication tools and positive behaviour support.
The registered manager was visible in the service, approachable and took a genuine interest in what people, staff, family, and other professionals had to say. Staff felt respected, supported and valued by the registered manager.
People were supported to participate in their chosen social and leisure interests on a regular basis. Staff routinely sought paid and voluntary work, leisure activities and widening of social circles.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine personal care with basic support for leisure interests.
People were supported to participate in their chosen social and leisure interests on a regular basis.
Ongoing recruitment means there might be some vacancies or newer staff on shifts.
The service continued to actively recruit for staff on an ongoing basis via various advertising sources.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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