Working at Piper Court
Sycamore Way, Stockton-on-Tees, TS19 8FR
Operated by Akari Care Limited
60 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.8/10
Key Finding
"A positive culture with good teamwork and plenty of activities, but no registered manager in post is the main concern."
Safety & Risk
5/10
!
There had recently been a high number of medicines related errors. These had reduced significantly due to the provider’s actions.
Staff Culture
6/10
✓
Most staff felt there was a positive culture within the home. A staff member told us, “There is a nice atmosphere in the home and teamwork is good.”
Staffing Levels
5/10
!
There were sufficient staff to meet people’s needs and new staff were recruited safely.
Training & Dev
/10
✕
Management
2/10
✕
The home did not have a registered manager. The current manager had not yet registered and was changing role to deputy manager. A new manager had been employed and was due to start.
Programmes
6/10
✓
A person commented, “There are always lots of activities. A piper came in and the salvation army. Every Thursday we go to the social club, there is a singer, music and dancing.”
Points to consider
No permanent manager in post right now, as the current one is switching to deputy and the new one has not started yet.
The home did not have a registered manager. The current manager had not yet registered and was changing role to deputy manager. A new manager had been employed and was due to start.
Staffing is adequate but some agency workers are used.
Team work is good, no-one knows if you are agency, we all blend in.
Recent medication errors happened, even though numbers have gone down after fixes.
There had recently been a high number of medicines related errors. These had reduced significantly due to the provider’s actions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews