Working at Pinglenook Residential Home

No registered manager in post yet, even though a new one has started recently.

There was not a CQC registered manager at the time of our assessment. However, the provider had very recently recruited a new manager who told us they had applied to the CQC to become the registered manager.”

Only limited activities on offer, so most of the job is routine personal care.

Whilst there were some activities on offer to people these were limited and feedback from people and relatives was generally negative.”

Staffing levels are adequate but can vary at times.

The staffing levels can vary but generally things seem ok.”